Q Law enforcement recorder can not turn on how to solve?
A: First of all, please connect the charger to charge, and confirm whether the charging instructions are normal, if you still can not turn on after normal charging, you can open the battery cover to confirm whether the battery is assembled correctly, if it is still unable to solve, please contact the after-sales service.
Q Screen operation is not sensitive, how to do?
A: Please use fingers to operate, capacitive screen non-conductor touch, at the same time keep your hands dry
Q Is the startup screen blank or black?
A: You can reset the law enforcement recorder to check whether it is restored to normal, if it cannot be restored, please contact the after-sales personnel to help solve
Q Law enforcement recorders can't connect to computers?
A: First of all, please check whether the USB cable or USB interface is properly connected. If yes, please confirm whether to install or update the driver. If the version is incompatible, please contact the after-sales service.
Q Is the law enforcement recorder showing an inaccurate time?
A: First of all, calibrate the time before using the law enforcement record. If the system reset has not been used for a long time, use the background management software to synchronize the time of the device.
Q Law enforcement Recorder User not online?
A: Please set the server IP address and port correctly before use, and keep the law enforcement recorder in the network state.
Q No GPS on the law enforcement CAM?
A: It takes about 3 minutes to obtain the location information for the first time after the law enforcement recorder is turned on. Please wait patiently. After the positioning status is lost, it takes about 45 seconds to obtain the location information again. At the same time, the environment can also affect the location.
